Terms and Conditions

If you access and use this web site (mindbodystudio.co.uk) you except and agree to be bound by and comply with these terms (the “terms”). If you do not accept the Terms, do not use this Site.
Please be aware that Mind Body Studio may alter the information on its web site from time to time. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued use of mindbodystudio.co.uk will mean that you agree to any changes.

Consultation Questionnaire

Mind Body Studio requires you to complete consultation questionnaire to determine the safety or possible risk of treatment based on your answers to specific health history questions. A copy of which, can be downloaded and printed here Assesment Form and brought with you on day of first appointment. Otherwise please arrive few minutes prior to your session to take the time to fill in a copy obtained from teacher.

•Pilates mat class 10 weeks
Expiration Date: 60 days from first use

•1:1 session  x 6
Expiration Date: six months from first use

Refund & Cancellation Policy

Private/semi private sessions

If your scheduling conflict is known in advance and we are notified at least 24hrs before your appointment, alternative time and date can be agreed. If you have not already paid for the session, you will not be charged. If you have already paid, either your account will not be deducted or a credit note for alternative session/class will be given.

Any sessions missed less than 24hrs notification of the appointment are forfeited.

If you have not already paid for the session, your account/card will be charged for the full amount of the session.

If no card/account information is present, no further sessions will be conducted until the outstanding payment is received. Additionally, reserved time slots may be lost if payment is not made in a timely manner.

Group Classes

If your scheduling conflict is known in advance and we are notified at least 24hrs ahead of time, it MAY be possible to make the session up at an alternative time within the set block.

Any classes missed without 24hrs notification will be forfeited.
If you have not already paid for your class, your account/card will be charged for the full amount of the class.

We reserve the right to cancel a class when necessary and will endeavour to give at least 24hrs notice. You will not be charged for this class and may book another accordingly. No extensions to your block will be given.

We do not issue refunds apart from in exceptional circumstances. Contact the Director at info@mindbodystudio.co.uk In all cases any queries regarding refunds, receipt of monies etc MUST be made within the time duration of the package bought.

Please note – when you buy a package it cannot be amended – it is your responsibility to ensure you have purchased the correct package at point of sale. Prices and packages are clearly displayed on the website. If in doubt, email us at info@mindbodystudio.co.uk

Packages are non transferable unless stated.

Privacy Policy

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